Shipping & Returns

Global Kick Store Return and Refund Policy

Effective Date: 11/15/2023

1. Introduction

Welcome to Global Kick Store! We are committed to ensuring the satisfaction of our customers. Our Return and Refund Policy is designed to be transparent and customer-friendly, ensuring a smooth shopping experience.

2. Return Policy

  • Eligibility Window: Customers can initiate a return within 30 days of the delivery date.
  • Condition of Items: Returned items must be in their original condition, unworn, and with tags still attached.
  • Non-Returnable Items: Certain items, such as personalized jerseys, are final sale and cannot be returned.

3. How to Initiate a Return

  • Contact Us: To initiate a return, please contact us at contact@globalkictore.com or call us at 309-322-2405.
  • Return Instructions: Once your return is approved, we will provide instructions on how to send back your items.

4. Refunds

  • Processing: Upon receiving your return, we will inspect the item(s) and process your refund.
  • Refund Method: Refunds will be issued to the original method of payment.
  • Restocking Fee: Please note, a restocking fee of 10% may be applied for returned items.
  • Refund Timing: Please allow up to 14 days for your refund to be processed.

5. Exchanges

  • Availability: We offer exchanges for the same item in a different size, subject to availability.
  • Exchange Process: Please contact us for details on how to exchange an item.

6. Shipping Costs

  • Return Shipping: Customers are responsible for return shipping costs.
  • Damaged or Incorrect Items: If you received a damaged or incorrect item, Global Kick Store will cover the return shipping cost.

7. Contact Information

For any questions or concerns regarding our Return and Refund Policy, please contact us at:

8. Policy Updates

This policy is subject to change. We encourage customers to review it periodically.